Any non-delivered order is applicable for a refund upon request of the purchaser. If any order fails order verification, a complete refund will be issued to the buyer within 24 hours. Once receiving your order and viewing your product key or download the product there are absolutely no refunds. The delivered product is guaranteed to be exactly as described and in working condition, if your delivered product is not as described or not in working condition, email Sales@voiprecharge.in within 48 hours of delivery. In the case that your delivered product is not as described or not in working condition, a full refund will be issued for the full purchase amount.